Bryan M Jsa

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Verified Reviewer

No product received

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I ordered videos May 18,2020. It is now Dec 19,2020. These videos were extremely expensive, but since their website showed in stock I decided to spend the extra money. I still have not received anything. My credit card was billed, and I cannot get ahold of anyone. I want my money back!!!!!!
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Loss:
$61
Cons:
  • That they never delivered my purchased items
  • Getting ripped off

Preferred solution: Full refund

User's recommendation: Stay away from Action Sports Video

Anonymous
map-marker Perth, Western Australia

Scammed

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Wish would have researched this site before hand. Two months waiting.No Dvds or no contact. Dont buy from them.
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User's recommendation: Steer clear

Anonymous

Stole my money

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Ordered Blu-ray , it never arrived. Their phone number is a sex hotline. Complete fraud. DO NOT ODER FROM ACTION SPOERTS VIDEO IT"S A SCAM!
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Loss:
$40

Preferred solution: Full refund

User's recommendation: DO NOT ORDER FROM ACTION SPORTS VIDEO IT"S A SCAM!

Anonymous
map-marker Wellington, Wellington

Avoid

Same as others. Order placed, credit card invoiced, nothing delivered. No responses to email or their online inquiry section.
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Scott S Ugd

Scammed

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I sure wish i had found this information before placing my order, I too was scammed out of money. Order placed, credit card charged and nothing for weeks now. no email replies, no one answers the phone. Total scam!
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Loss:
$30
Reason of review:
Poor customer service

Preferred solution: Full refund

Michael B Cpo
map-marker Llanarth, Wales

Fraudulent company

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Do not order anything from thus company.. they are a scam .. I paid $43 for a surfing dvd nearly three months ago and haven’t received it. I sent an Email and they replied saying that it takes 30-45 days for delivery. It would be quicker from the moon !! Several emails from me later and no replies and no contact. Scamming bastards , don’t waste your money..
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Loss:
$43
Reason of review:
Problem with delivery

Preferred solution: Full refund

Jacinto Mnq

Scam Basterds

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Worst DVD company ever. They even claim to be part of 1% for the Planet but I don't think they even own 1% of the DVDs they use to scam people. 45usd worth of movies never received.
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Loss:
$44
Cons:
  • Getting ripped off
  • That they never delivered my purchased items
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Sydney, New South Wales

Took money, no DVD

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Ordered on the 5th September, and over 2 weeks later, order status still says awaiting fulfilment. Money was taken from account straight away, and I fear I may never see my money or DVD again. Emailed via website to no response. Buyer beware, this appears to be a scam website.
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1 comment
Guest

yes i got scammed as well with the same story as yours

john m Wxw

Product never arrived.

I ordered items 5 weeks ago and items never arrived. I contacted them a few times and never hear back about issues.
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Loss:
$239
Cons:
  • That they never delivered my purchased items
Reason of review:
Problem with delivery

Preferred solution: Full refund

Richard P Ncf

Got screwed trying to buy Warren Miller DVD. No replies to emails. Out $30.43CDN

This a copy of my query to Action Sports Video inquiring after my order made almost two months ago....

I sent this query below to you at orderinfo@***.com over a week ago with no answer from you and I still have not received the DVD you said you shipped nor received any reply to my query. Thought I’d try the other email you show info@***.com .

I’m copying Warren Miller Entertainment in to make them aware since I’m guessing you have to have some relationship with them to be able to distribute their films and thought they would be disturbed how you handle customers.

Richard Powell

xxx-xxx-xxxx

_____________________________________________

From: Powell, Richard H

Sent: Monday, January 07,2019 1:42 PM

To: 'orderinfo@***.com'

Subject: Order #4852 dated 26th Nov 2018 marked as shipped but I still have not received. Warren Miller's Face of Winter DVD & Blu-Ray

Importance: High

I have not received my order #4852 dated Nov 26th 2018 for Warren Miller’s Face of Winter DVD & Blu-Ray which you are showing marked as shipped (but don’t show the shipping date). I understand it wasn’t officially available until Dec 10th 2018 but this is too long. Would appreciate a reply.

Richard Powell

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Loss:
$30
Cons:
  • Getting ripped off
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

I ordered $80NZD of surf films6 weeks ago. Still haven’t received them,and they aren’t replying to my emails and not picking up the phone. Scammers!,

James T Jim

Order not received.

Made two orders Nov 24 & 29/2018, total approximately $150 Canadian/$110 USD for some freestyle motocross videos. 60 days later not received, no response to emails, customer service phone line rings but no voicemail, toll free number is some kind of chatline for romance. I've ordered motorcycle parts from China off eBay since Nov 24, which has arrived in 2-4 weeks consistently - just to compare customer service and shipping times. Actions Sports Video (Vista California) is only 2000 km miles from my home in Alberta, whereas China is over 10, 000 km away. Hmmmm... I've ordered from these folks before with mixed results as far as them substituting items on my orders, so I guess it's shame on me for hoping they would do better, not worse by not sending me anything!
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Loss:
$150
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Victor F Sap

Total absence of customer service.

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I placed an order with Action Sports Video on 25 December 2018. I received an email confirming details of the order and an order number. Since then I have received no further communication from them. I've sent them three emails over a week ago but have received no reply. Action Sports Video was paid for the order on 29 December 2018.
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Loss:
$215
Cons:
  • That they never delivered my purchased items
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Never received items

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Ordered months ago and have not received my items. I have emailed several times and have had no response from anyone. Do NOT buy anything from this website!
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Cons:
  • That they never delivered my purchased items
Timothy T Zsj
map-marker Irvine, California

Complete scam

Do not order from these thugs. They will take your payment and either ship you nothing or ship you one or two items that you did not order.

When you try to contact them, their phone rings off the hook with option to leave a message. I ordered six DVDs and received two completely different DVDs that I did not order. I was charged for the full order of six DVDs.

I have sent them over a dozen emails explaining their shortfall and asked how I can get in touch with someone in their office but have never received a response. What they do is not rocket science so no excuse for their pathetic service other than greed.

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Loss:
$32
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Greenwood Village, Colorado

Your Address Is A Post Office

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Amazingly it only took 6 months to get all but one item from an order I placed in November of 2017. Gave up on ever receiving it after realizing it’s a front. Then found this blog. First clue good people - their street address (960 Postal Way) is a a Post Office. 699, yep, that’s a P.O. Box. RIP ASV, may you pay your dues.
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Teresa L Tuz

Bad customer support, wrong shipment

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I did an order of three dvd's and received two correct and one wrong one. I returned the wrong one but never got the missing one. The company does not return to my emails and I have sent many.
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Reason of review:
Return, Exchange or Cancellation Policy

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