Not resolved

I ordered during their black Friday special on November 27th. I have emailed and tried to track the shipping since then.

December 22 I get an email saying my product has shipped. Good thing it was a Christmas Present and it would not be here in time!! IRATE! I emailed, no response.

Asked why it was just sent, no response. I get it in the mail today, guess what!!!!!!!! WRONG DVD!!! You have to be kidding me.

This happened to me back in 2015/2016 and I thought I would give them one more chance. Boy am I truly disappointed. My entire family looks forward to watching the new Slednecks movie every Christmas and it wasn't here this year. Now I have the 509 Volume 12 movie that I have to deal with sending back for a return!

I am never and I mean never ordering from you guys again!. I will ensure I tell everyone also never to order through this site ever.

Reason of review: Poor customer service.

Preferred solution: Full refund.

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