I ordered during their black Friday special on November 27th. I have emailed and tried to track the shipping since then.
December 22 I get an email saying my product has shipped. Good thing it was a Christmas Present and it would not be here in time!! IRATE! I emailed, no response.
Asked why it was just sent, no response. I get it in the mail today, guess what!!!!!!!! WRONG DVD!!! You have to be kidding me.
This happened to me back in 2015/2016 and I thought I would give them one more chance. Boy am I truly disappointed. My entire family looks forward to watching the new Slednecks movie every Christmas and it wasn't here this year. Now I have the 509 Volume 12 movie that I have to deal with sending back for a return!
I am never and I mean never ordering from you guys again!. I will ensure I tell everyone also never to order through this site ever.
Reason of review: Poor customer service.
Preferred solution: Full refund.